Location: | Reigate, Surrey |
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Company: | IT Recruitment Solutions |
Salary: | £25k - £27k + Benefits |
Industry: | IT |
Job Type: | Full Time |
Contact: | Jennifer Palmer |
Posted: | 13 days ago |
Reposted: | 6 days ago |
1st Line Support, Service Desk Support Analyst required by our client, a thriving analytics company who are already the leaders in their niche sector with their superb intelligence platform. They have an established SaaS product in the Telecoms sector, and as part of a new phase of growth are now looking for a Service Desk Support Analyst to join their team.
This 1st Line Support Analyst role will see you providing daily Service Desk Support to external client end-users for their telecoms software application.
You will be required to have experience in providing IT support to end-users on a helpdesk/service desk, ability to troubleshoot IT issues, and have excellent customer-focused communication skills.
Your IT experience will include desktop technologies, such as:
They can offer a salary of up to £27,000 (depending on experience), plus great benefits, including:
They promote an amazingly diverse and inclusive culture which focuses on taking care of the wellbeing of their staff as well as providing great work challenges and fantastic career progression!
To be considered for this 1st Line Support, Service Desk Support Analyst position, please send your CV to Jennifer Palmer at IT Recruitment Solutions.
1st Line Support, Service Desk Support, Helpdesk Support, IT Support, Customer Support, Telecoms, VOIP, Telephony, Reigate, Surrey, Hybrid
£25,000 - £27,000 + Benefits